eSewa Ltd.
eSewa customer care number
Last verified 28 August 2026 Official contact page
This is eSewa Ltd., the wallet, office in Pulchowk, Lalitpur. It is not eSewa Money Transfer, the remittance company that often ranks on the same query.
NTC SIM
1660-01-02121Ncell SIM: 1810-21-02121 · Hotline 01-5970121
Which number
- NTC — 1660-01-02121 (toll-free on NTC only), from eSewa’s toll-free page.
- Ncell — 1810-21-02121 (toll-free on Ncell only). Same source.
- Hotline / agent / merchant — 01-5970121 on contact-us.
- Email — csd@esewa.com.np for general and technical questions.
Official pages do not list a WhatsApp. This site does not invent one. “24 hours” is not confirmed as a round-the-clock desk on those pages — call the numbers above.
Head office
eSewa Building, Pulchowk, Lalitpur, Nepal. Searches for “Kathmandu” still resolve here: Pulchowk is in Lalitpur, across the river from central Kathmandu.
Branches
For “near me”, “Birtamod”, “Pokhara”: use a branch below, or a cash point in the eSewa app map. This site does not invent a shop in Birtamod.
| Place | Tel |
|---|---|
| Biratnagar (Koshi) | 021-517535, 021-518535 |
| Janakpur (Madhesh) | 041-591365, 041-591366 |
| Chitwan (Narayanghat) (Bagmati) | 056-536789 |
| Pokhara (Gandaki) | 061-589366 |
| Butwal (Lumbini) | 071-503417 |
| Nepalgunj (Lumbini) | 081-530112 |
| Surkhet (Karnali) | 083-590725 |
| Dhangadhi (Sudurpashchim) | 091-526674 |
| Birgunj (Madhesh) | 9801879223 |
| Ghorahi, Dang (Lumbini) | 082-590544 |
FAQ
Is this the remittance company?
No. eSewa Money Transfer is a separate NRB-licensed remittance business. Wallet support is the numbers on this page.
Ncell or NTC?
Use 1810-21-02121 on Ncell and 1660-01-02121 on NTC. The two codes are not interchangeable.
Head office WhatsApp?
Not published on the official contact page, so it is not printed here.